riverwoodsbooks web store FAQ section

You can pay by major credit card. I will invoice you after purchase (Preferred method). Alternatively, you can checkout through Paypal. You can also mail payment in the form of international money order, cashier's check or well concealed cash (at your own risk). Please make your check or money order out to Shelley Pedersen.

Items are shipped from Canada, and will be shipped within 1-2 business days of purchase, unless otherwise advised. Insurance is included on all parcels (up to $100 Cdn). Items sent oversize lettermail are uninsured.

Shipping cost quoted in listings is for surface mail from Canada, which I've found to be quite efficient. Normal delivery times are 6-15 business days. Heavier items will be shipped by expedited parcel (approx. 4-10 days delivery). On occasion, parcels can be delayed clearing US Customs, which may add to the delivery time. Please contact me for a quote on shipping multiple items. riverwood@shaw.ca

Most items will ship worldwide. Please contact me for rates. Surface and airmail options available. International surface mail can take from 4 to 12 weeks, depending on your location, and is much less expensive than airmail.

Yes, always. I will try to give you the best rate possible.

Yes, your personal information is kept private and will be shared with no one, unless you ask me too.

I ship internationally, although, I may at my own discretion, cancel a sale if it seems too risky. I have shipped successfully all over the world, including USA, all European countries, South America, Australia, New Zealand, China, Japan, Israel, India etc.

Shipping cost shown is an average. Your actual cost may vary, depending on your postal code. HST will be added for parcels mailed to the Maritimes. Canada Post charges a high initial rate for mailing small parcels within Canada (i.e. a book over 20mm thick), but this cost doesn't increase much with size & weight. Combined shipping on multiple items will provide a considerable saving. Some books (less than 500 grams & less than 20mm thick can be mailed oversize lettermail, which is considerably less expensive than parcel post. This is an uninsured option.